Here are 10 reasons I believe companies should be looking for upgrading to up to date NEC SV8100 VoIP Phone System.
- The robust, feature-rich scalable, hybrid, rack-mounted communication server
Up to 200 Lines
Up to 512 Extensions - Runs on proprietary hardware and software thus guaranteeing high security and virus-free operation
No worries ever getting infected by any type of virus
NEC releases software updates, full of new features twice per year - Built-in Battery Back-Up
30 Minutes of power, to run your entire phone system and voicemail, even if hydro is out - Easy and user-friendly web-based programming interface with built-in wizards.
Change your extension names
Reset Voicemail Passwords
Adjust the time and date
Upload your own Music or Message on Hold audio
Swap Extensions or change extension numbers - Can connect to any type of line coming from the provider
Standard Analogue Line
Digital PRI ISDN Line – also allows for a private phone number to every workstation
SIP / VoIP Line – also allows for a private phone number to every workstation - Can connect to the 3 most popular end devices
Digital Phones – proven reliable technology
Analogue Phones – faxes, conference phones, cordless phones
SIP/ VoIP Phones – mostly used for remote extensions in remote offices or employees homes - Comes with a powerful and flexible Voicemail System with
500 Mailboxes
Record your call ability for every extension
Voicemail to email – Digitize and send to email every voicemail message, if required
Optional Fax integration – allows receiving faxes to your Outlook/Send out faxes directly from the desktop - Comes with an optional, very cost-effective, Call Centre Solution with the ability to
Queue incoming calls for individual departments or extensions
64 Individual Queues
512 Agents
Depth of Queue announcement (You are 2nd caller inline)
Real-time desktop reports
i. How many calls per Queue
ii. How many agents logged in to individual Queue
iii. Longest waiting caller - Comes with an optional, very cost-effective, Conferencing Solution with the ability to
Host professional conferences for up to 16 users
Comes with email invite software
Allows for the presenter to mute and un-mute individual users
Allows for automated audio gain adjustment to level all participants - Easy remote support and diagnostics via the Internet
Allows for the dealer to do programming changes and diagnostics remotely