Thinking of Using Microsoft Teams? Read This First!

by | Jun 18, 2025 | VoIP

Microsoft Teams is a great tool for internal collaboration, but when it comes to replacing your business phone system, buying Teams Voice directly from Microsoft can quickly become a confusing and expensive mistake.

At first glance, Microsoft’s pricing looks simple. But dig deeper, and you’ll find a maze of licensing tiers, hidden add-ons, and limitations that can frustrate even the most tech-savvy IT teams. Need to add external calling? That’s another license. Want to connect a desk phone or a door buzzer? Good luck.

That’s where Inline Communications comes in.

microsoft teams and inline

When you get Microsoft Teams Phone through us, you get the same familiar Teams interface, but with enterprise grade VoIP infrastructure powering it behind the scenes. Our platform was built for business communication, with advanced call routing, overhead paging, faxing, door phones, and support for traditional VoIP handsets.

  • Reliable, crystal-clear call quality
  • Integrate our TelCloud VoIP system to handle your actual phone calls seamlessly
  • Get proper call routing, call queuing, and advanced telephony features Teams lacks
  • Advanced call center features Teams can’t match
  • Support for desk phones and intercoms
  • Overhead paging and door access integration
  • Faxing and other legacy device support
  • No confusing licenses or hidden costs
  • Customizable packages that fit your needs
  • CRM systems alongside Teams
  • Call recording and analytics
  • Voicemail-to-email with transcription
  • SMS/text messaging
  • Professional auto-attendant and call routing

Best of all, you get local, responsive support from a Canadian provider who understands your business, not an overseas call center or faceless help forum.

With Inline Communications, Teams becomes more than just a softphone. It becomes a complete, business-grade phone system with the flexibility and reliability you need.

Book a quick call to find out how much simpler (and smarter) it is to get Teams through Inline.

 

 

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