Is NEC Going Out of Business?

While NEC is not technically going out of business, they have announced a significant strategic shift that will reshape its approach to Unified Communications (UC). The company will phase out it’s on-premises phone systems. These changes signal a move away from on-premises Unified Communications, impacting NEC’s customers, and businesses relying on its legacy PBX solutions.

What Does This Mean for Your Business?

Key systems affected include:

  • NEC SV9100
  • NEC SV8100
  • NEC SL2100
  • Systems already discontinued: NEC XN120, NEC Aspire, NEC SV8100, NEC SL1100

Critical dates to remember:

  • End of New Deliveries: December 31, 2024 – Last date to order on-site phone system products like phones or replacement parts.
  • End of Upgrade: December 31, 2025 – Final date to order CP-20 upgrade to purchase extended software assurance.
  • End of Software & Technical Assurance: March 31, 2030 – Software support for listed systems will cease.

Navigating the Transition

NEC is committed to ensuring a smooth transition for its partners and customers. Additionally, providers like Inline Communications are ready to assist businesses in making smart technology decisions. Inline brings nearly 30 years of expertise in Unified Communications, managed services, and cybersecurity to help you navigate this shift seamlessly.

Opportunities Amid Change

While this transition may initially seem daunting, it offers a chance to modernize and adopt innovative new VoIP technologies. Cloud-based Unified Communications can:

  • Improve call quality and customer experiences.
  • Reduce costs and streamline workflows.
  • Enhance support for hybrid and remote work environments.
  • Provide real time and historical reports

Next Steps

If your business relies on an NEC system, now is the time to plan your next step. Contact Inline Communications at 416-800-2691 or click below to book a consultation with our NEC Experts